Shipping Policy
At SabSameto, we want your shopping experience to be simple, smooth and reliable. This Shipping Policy explains how your orders are processed and delivered.
Order Processing
Once your order is successfully placed, we begin processing it for shipment.
Orders are generally processed within 1–3 business days, excluding Sundays and public holidays.
During periods of high demand, sales, promotions or unforeseen circumstances, processing may take additional time.
Shipping & Delivery
After your order has been processed and shipped, the estimated delivery time will depend on your location, product availability and the shipping service used.
Typical delivery timelines may vary between 5–12 business days.
Please note that these are estimated timelines and not guaranteed delivery dates.
Remote locations, holidays, weather conditions, courier delays or other unforeseen circumstances may occasionally result in additional delivery time.
Order Tracking
Once your order has been shipped, tracking information may be provided to you through the contact details associated with your order.
You can use the tracking information to follow the progress of your shipment.
Please allow some time for tracking information to become active after the shipment has been dispatched.
Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.
From time to time, SubSameto may offer promotional free shipping on selected products or orders.
Delivery Address
Please make sure that your shipping address, phone number and other delivery details are accurate when placing your order.
SabSameto cannot be held responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.
If you realize that you have entered incorrect delivery information, please contact us as soon as possible.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery period, please contact us with your Order ID.
We will review the shipment status and assist you as soon as possible.
Please understand that once an order has been handed over to the shipping carrier, certain delays may be outside our direct control.
Damaged or Incorrect Products
If you receive a product that is damaged, defective or different from what you ordered, please contact us as soon as possible.
Please provide:
- Your Order ID
- Clear photographs of the product
- Photographs of the packaging
- A short video, where applicable
Our team will review the issue and guide you according to our Return & Refund Policy.
International Shipping
At present, SubSameto primarily serves customers within India.
International shipping may be introduced for selected products in the future.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team through our Contact Us page.
SabSameto
Sab Kuch, Ek Jagah.
Thank you for shopping with SabSameto.