At Sab Sameto, we want you to receive your order in good condition and as described. If there is a problem with your order, we will review it and provide an appropriate resolution in accordance with this policy.
Return Eligibility
A return or replacement may be accepted if the product is damaged, defective, incorrect, materially different from its description, or specifically listed as eligible for return.
Any issue must be reported within 48 hours of delivery. Requests submitted after this period may not be accepted, except where required by applicable law.
Products eligible for return should generally be unused and in their original condition, with the original packaging, accessories, and other items supplied with the order. For damaged or defective products, please retain the product and packaging until the issue has been reviewed.
Refunds and Replacements
Once a return or refund request has been reviewed and approved, the applicable refund will be processed using the original payment method or another appropriate method.
Refund processing times may vary depending on the payment method and financial institution.
Where a replacement is approved, it will be subject to product availability. If the same product is unavailable, Sab Sameto may provide an appropriate alternative resolution.
Non-Returnable Products
Certain products may not be eligible for return due to their nature or applicable restrictions, including personalized, perishable, hygiene-sensitive, used, or specifically marked non-returnable products.
Where applicable, product-specific return conditions will be displayed on the product page before purchase.
Order Cancellation
Cancellation requests should be made as soon as possible after placing an order. An order may not be cancelled once it has been processed, shipped, or handed over to the delivery partner.
Applicable Rights
Return and refund conditions may vary depending on the product and circumstances of the order. Nothing in this policy is intended to limit any rights or protections available to customers under applicable law.
Sab Sameto
Sab Kuch, Ek Jagah.